Viewpost Invoicing and Payments FAQ

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Getting Started

How do I join the Viewpost® network?

It's simple. Follow the Get Started Today button on this page and you'll be taken to a Viewpost registration page where you can sign up today.

How much does it cost to join the Viewpost network?

Joining is FREE. It's also free to invite and connect with your trading partners; free to create invoices/bills; free to send/receive invoices; free to track invoices; free to sync data to your accounting software; free to receive electronic deposit, as Viewpost does not charge a fee for this service, however, other bank fees, such as transaction fees, may apply.

How do I send an invite to a trading partner?

From the Viewpost site, click on the Network Tab. From there, click the Add New Company button, fill out the form with the company’s information, and click the Add to My Network button.

How many bank accounts can I register?

There are no limits to the verified accounts you will like to add.


Getting Paid

What is a Viewpost® electronic deposit?

A Viewpost electronic deposit is much like a paper check sent to you by any other buyer, except that the funds are deposited into your bank account from the buyer’s bank account and the remittance details are sent to you by e-mail. It’s usually faster than an ACH deposit, and you’ll never need to share or maintain your bank account details with buyers.

Why be paid via Viewpost electronic deposit?

Receive faster payments from buyers. The funds and the remittance details are received electronically and your funds will never be "in the mail." Plus the payment and remittance details will always be available to review on Viewpost—from anywhere, at anytime on a web-enabled device. It's efficient and Viewpost does not charge a fee for this service, however, other bank fees, such as transaction fees, may apply. Plus, you save gas and time compared to receiving checks in the mail.

How do I get set up to receive electronic deposit via Viewpost?

With 3 easy steps, you can begin receiving electronic deposit from buyers:

  1. Follow the Get Started Today button on this page.
  2. Join the Viewpost network and invite your trading partners to join and connect on Viewpost.
  3. Register your bank account with Viewpost. Once your account is Verified (2-3 days to verify via a micro-deposit confirmation) you will be all set to receive electronic deposit.

What does it cost me to receive payment as an electronic deposit via Viewpost?

Viewpost does not charge a fee for this service, regardless of the payment amount. However, other bank fees, such as transaction fees, may apply. Still, compared to the $3.00 estimated average all-in costs to receive, handle and deposit a paper check, or the 2-3% charged to receive payment by a credit card, starting with no fee from Viewpost can be invaluable.


Making Payments

What is a Viewpost electronic payment?

A Viewpost electronic payment is much like a paper check that you send to any supplier, except that you’ll enter the payment instructions electronically and Viewpost will process the payment so that the funds are sent from your bank account into your supplier’s bank account. Plus, the remittance details are digital and are automatically made available for your supplier to view on Viewpost. It’s usually faster than an ACH deposit and more cost effective, plus there's no need to share your bank account information with trading partners.

What is a Viewpost paper check?

A Viewpost paper check is similar to a regular paper check, only it originates as an electronic payment via Viewpost where it is printed and mailed to the recipient. It's a cost-efficient way to pay any supplier in the U.S.-from anywhere at anytime on a web-enabled device-without having to buy check stock, envelopes or stamps.

How do I get set up to send Viewpost electronic payments?

With 3 easy steps, you can begin sending Viewpost electronic payments to suppliers:

  1. Follow the Get Started Today button on this page.
  2. Join the Viewpost network and invite your trading partners to join and connect on Viewpost.
  3. Register your bank account with Viewpost. Once your account is Verified (2-3 days to verify via a micro-deposit confirmation) you will be all set to send Viewpost electronic payments.

What does it cost me to send an electronic payment via Viewpost?

Viewpost charges $0.50 to send an electronic payment, regardless of the amount. Which is less than the cost of an envelope and stamp to send a paper check.

How long will it take for a supplier to receive a payment sent via Viewpost?

It will normally take up to 2 business days to receive an electronic deposit if you and your supplier are connected on Viewpost and both have your bank accounts connected to Viewpost. If your supplier is not a member of Viewpost or registered for Viewpost electronic deposit, the payment will take up to 7 days depending on the U.S. Postal Service. All deposits are subject to your bank’s funds availability policy.


Security

What does being ISO certified mean?

We are ISO 27001 certified from independent third-party auditors for our information security management. The International Organization of Standardization (ISO) provides a globally recognized framework for best practices. In other words, you can be confident that our standards and processes for protecting your information have been assessed as appropriate and effective.

What does being SSAE16 audited mean?

We have an unqualified SSAE16 (SOC 1) Type II report from external auditors for the design effectiveness of controls in our organization. The Statement on Standards for Attestation Engagements (SSAE) No. 16 (SOC 1) Type II report focuses on the examination and confirmation of policies and procedures, as well as the evaluation of their operating effectiveness. Rest assured that you can rest assured.


Pricing

Is there a contract or term agreement to join Viewpost?

No, you can stop using Viewpost at any time without any penalties.

Is there a fee to send or receive payment?

Viewpost does not charge a fee for receiving electronic deposit. To send payment, there is a fee per transaction of any amount.

  • $0.50 per payment for sending a Viewpost electronic payment
  • $0.75 per payment for sending a Viewpost paper check
  • 30% of savings* from sending Viewpost Express™ early payment
  • Bank Returned Item: $10.00 per item
  • Normal bank fees apply

* rounded to the nearest cent
Note: Viewpost will also recover micro-deposits


Sign Up Now

It's free to join the Viewpost network and takes only a few minutes.


Contact Viewpost Customer Support
Call 888-248-9190
support@viewpost.com


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